Happy Customer Testimonials



Happy Customer Testimonials

At "Need A Used Vehicle", we take pride in the way that we treat all of our customers. We would for you to take the opportunity to review what our customers have to say about us, and their car buying/purchasing experience at our dealership. Our goal at "Need A Used Vehicle" is to put all of our customers first, and treat them with the best used car/truck/SUV/auto/vehicle purchasing process imaginable in todays market. At "Need A Used Vehicle" we treat our customers like family. Please take a second to review what our valued customers have to say about "Need A Used Vehicle" and their experience with their purchases, don't just take out word for it!

Angela and the team at America auto sales do an amazing job. They have a solid team through out and are willing to help where they can. I am very thankful for everything they've done for us and would highly recommend them to anyone looking to buy a vehicle.

Codey Miles
Oct 25th, 2022
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I’m very pleased and happy about the purchase of my 2012 Chrysler 300 from America Auto Sale Shawn was very polite and honest explain everything to me step by step let me test drive the car I didn’t have no issues he let me take my time to decide if I wanted the car gave me a great deal on the car and when I spoke to the lady that handles the payments she was polite and very nice talking to her my car is running good and I didn’t have no hassle at all the business was very clean and neat smelling good the workers was very polite and had a smile on there face and greeted me and my daughter with a smile and when I left there with my ride gave me a hand shake and congratulations me on my new ride!! Thanks America Auto Sales!! One Happy customer!!

Stepanie Stone
Oct 6th, 2022
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I just purchased a car from these lovely people and i have no complaints! They’re so kind & understanding and will work with you to make what you need happen! They never fail to put a smile on my face and make me laugh during our conversations! l’m glad i chose to do business with them.

Jen Montgomery
Sep 14th, 2022
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Been using them for years. Amazing people. Angela is always the sweetest. I’ve been late the last few payments and she’s never been mean to me about it. Always patient and kind.

Amanda James
Sep 7th, 2022
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Angela is fantastic. Always super sweet and an incredible person to talk with. Knows me by name and customer service skills are second to none. Look forward to making a payment just to talk to Angela for a few minutes.

Dusty Fisher
Aug 29th, 2022
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If you're looking to get a car, THIS is the place to go. The whole team is fantastic! Everyone is so nice and super helpful. Everyone is understanding, and will help you work through if you have an issue. Best place I've ever worked with!

Lorin M
Aug 26th, 2022
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Great Experience! Angela makes paying my payments so easy and Shawn was an amazing salesman. I bought a car from them years ago and it was a smooth process. Decided this year to go through them again and was able to get a safe and reliable car for my family.

Jordin Rogers
Aug 25th, 2022
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I purchased my car from America Auto Sales over two years ago. This is the place to go if you are in need of a Vehicle. Angela and the staff is professional and courteous. I have been enjoying my car with no issues.

Kim C Johnson
Aug 23rd, 2022
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I’ve been dealing with America Auto, for a few years now, as I’ve purchased multiple cars from them. Angela, who takes the payments is absolutely wonderful! She’s so understanding & will work with you as much as she can. Very kind & caring, which is something you don’t find at most car lots. They make buying a car so easy! & they’re always getting in new selections of cars. 10/10 HIGHLY recommend.

Kennett Wright
Aug 19th, 2022
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Simply the best!

Zyasia Waker
Aug 18th, 2022
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I brought a Infiniti here It was the best decision I made !! I was able to do a early buy out which was awesome. Staff was professional. If you don’t get a car from here your loss !! They are here to put you in the best car that fits your needs an they won’t talk you into something you don’t want like most car lots do . I will definitely use their services again I recommend this place . I nothing bad to say .

Angelique Medley
Aug 9th, 2022
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100% recommend you go here if you are looking for a good running used car. I’ve brought 2 cars from this company and they never seem to disappoint. The other vehicle that I bought 4 years ago is still doing great. They also work with you when it comes to payments and things of that nature. They are super friendly and funny people, and make you feel right at home. Angela is definitely a huge help and really works with you. 5 out of 5. Respectable business, please give them a shot if you looking for a long lived running vehicle!

Nicia Harden
Aug 9th, 2022
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The sales team and Angela have been nothing but the best. Always willing to help no matter the situation. 1st time customer and will be returning in the future for another purchase! Customer service is top notch!!

Danielle Dudley
Aug 9th, 2022
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This was the easiest car buying experience I've ever had. Incredibly helpful in working with your situation and has very nice cars. Will definitely come back.

Joshua Lawrence
Jul 12th, 2022
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My mom & I both have purchased a vehicle from here These guys are great and very easy to work with ! will buy again in the future!:)

Ronald Angela Holloway
Sep 2nd, 2021
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We have had nothing but excellent service. The person in payment processing is so nice and polite she is just so awesome. Was a very painless process when we bought our car . Would recommend this dealership to all .

Devin Nicely
Aug 10th, 2021
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Alan was awesome and super chill and excited to help us get into a vehicle. He made the process easy and painless in a timely manner. We will definitely be purchasing a car in the future from this establishment!

Amanda Snider
Apr 6th, 2021
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I was actually helped by the owner David, and he took great care of me. I had a wonderful experience.

Tom Kelley
Oct 9th, 2020
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Darrin at Roanokes Car Shop was great. Will be doing business here again

Kevin Albertson
Apr 23rd, 2020
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My husband and I bought a vehicle from National Auto March 2018. The vehicle was amazing. There were a few minor things that needed to be repaired, and while the car said "AS IS", they still had the repairs done within 2 days. A week ago we traded in the vehicle for a mini van at the Salem car shop. They gave us a very fair price on the trade in, and we couldn't be happier with our choice. Everyone we have worked with at all the car lots and even the garage where they work on the vehicles have been amazing. Everyone I know that has been looking for a car I have sent them to these guys. I have never gotten that "used car salesman" vibe from anyone. They really seem to listen and want their customers to drive away happy with their purchases. I will never buy a vehicle from anywhere else!

Michelle labrecque
May 7th, 2019
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the time they spent with me and the deal they gave me could not get any where else

gerald duley
Mar 16th, 2019
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I brought a beautiful 2010 Ford Edge SEL AWD from the Salem location fully loaded. Shawn was a great sale's Rep and treated me with respect. he answer all my questions. He even help with the set up of my satellite Radio. My suv is beautiful no lights are on ,and I have not have any problems out of the suv what so ever. Not only that he offer additional assist after the sale. This is not your average by here pay here lot. Please go check them out, and be sure to follow them on Facebook.

Wendy Jackson
Feb 28th, 2019
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I love these guys I done brought cars from David for the last 5+years and the staff there is wonderful so if you need a vehicle I suggest you give them a call and they will hook you up !!

Maria Hayden
Jun 11th, 2018
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I absolutely love all the staff! Great people, great service and great prices.

Ann McDaniel Weeks
Mar 9th, 2016
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I recently needed to find an affordable vehicle that allowed me to be mobile without adding to the pain I am always in. After spending an entire week looking, we decided to go to Williamson Rd. We started at one end and worked our way to the other. Our final stop, late Friday afternoon, was at Roanoke Car Shop. Tom Kelly was soon at our side answering any question we had. We test drove and I loved a Jeep Liberty Sport. The vehicle was in immaculate condition. And priced reasonably. After telling him what was in my budget, he worked everything out to stay under that amount. He even set us up to go to the garage on Monday to get a small valve cover leak fixed at no extra charge. I am very happy with my little Jeep and couldn't have asked for a better experience. When my son visits I am taking him to the lot and getting him hooked up. Thank you Tom for being the answer to my prayers. God bless, Trish

Patricia Robles
Apr 10th, 2014
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